Your GDPR Rights

Last updated: June 2026

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. This page explains how to exercise these rights with SafeGig.

Right of Access

You have the right to request a copy of all personal data we hold about you.

How to exercise:

  • Log in to your account and go to Settings > Export My Data
  • Or email us at support@safegig.com with the subject "Data Access Request"

We will provide your data within 30 days of your request.

Right to Rectification

You have the right to correct inaccurate or incomplete personal data.

How to exercise:

  • Edit your profile directly in your account settings
  • Or contact us at support@safegig.com to request corrections

We will update your data promptly upon verification.

Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data in certain circumstances.

How to exercise:

  • Go to Settings > Delete Account in your account
  • Or email us at support@safegig.com with the subject "Account Deletion Request"

Note: Some data may be retained for legal obligations (e.g., DAC7 reporting, tax records) for up to 7 years as required by law.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

How to exercise:

  • Use the Export My Data feature in Settings
  • Your data will be provided in JSON format
  • You can transfer this data to another service provider

This right applies to data you provided to us and data processed based on your consent or contract.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests.

How to exercise:

  • Email us at support@safegig.com with the subject "Objection to Processing"
  • Specify which processing activities you object to

We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Restriction of Processing

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of data.

How to exercise:

  • Email us at support@safegig.com with the subject "Restriction Request"
  • Explain the circumstances and which data should be restricted

Right to Withdraw Consent

If processing is based on consent, you have the right to withdraw consent at any time.

How to exercise:

  • Update your preferences in Settings
  • Unsubscribe from marketing emails using the link in the email
  • Or contact us at support@safegig.com

Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

Response Times

We will respond to your GDPR requests within 30 days. For complex requests, we may extend this by up to 2 months, and we will inform you of any delay.

Verification

To protect your privacy, we may need to verify your identity before processing certain requests. This helps ensure that personal data is not disclosed to unauthorized parties.

Fees

Exercising your GDPR rights is free of charge. However, we may charge a reasonable fee if requests are manifestly unfounded, excessive, or repetitive.

Lodging a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

  • Website: ico.org.uk
  • Phone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Contact

For GDPR-related inquiries or to exercise your rights, please contact:

Data Protection Officer: support@safegig.com

Address: Samurai Tech Ltd, Eventus, Sunderland Road, Peterborough PE6 8FD, United Kingdom